checking-your-order
Tracking Your Order
When can you track your order?
At our warehouse, tracking numbers are assigned to packages when they ship and generally appear on our website along with your order information. Orders placed on soccerscleatsforyou.com may be delivered by several different shipping methods. Therefore, tracking availability may vary depending on shipping method you selected during checkout, and the carrier that is delivering your item(s).
Finding Your Order Status
The status of your order is easy to find:
* Check your e-mail. You will receive e-mails at the e-mail address you supplied during checkout; keeping you up-to-date on your order status.
* Visit the website. Sign in through the My Account section to view Your Order History at soccerscleatsforyou.com 24 hours a day. You may view information about your most recent orders (including tracking information) as well as past orders.
* Contact us. If you still have questions about your order, please contact our Customer Service team via e-mail.
How is order status different from tracking information?
The status of your order is supplied by soccerscleatsforyou.com and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until your order is delivered.